The Ga-Kgapane Magistrate Court Domestic Violence team recently achieved a significant milestone during the End GBVF 100-Day Challenge. The team set an ambitious goal: to reduce the average finalisation time for domestic violence cases to less than 90 days. At the start of the challenge, they faced a significant backlog of 56 cases. By the end of the 100 days, all these cases had been resolved.

Clear Collaborative Action
To reach their 90-day case finalisation target, the team knew that stronger collaboration with stakeholders, particularly the South African Police Service (SAPS), was crucial. They set an objective to improve their working relationship with SAPS to ensure a well-completed return of service – a key element in expediting case processing. Target case close dates were set for domestic violence cases and communicated to all stakeholders to ensure deadlines were met and cases were fast-tracked through the system.

The judiciary also contributed by giving firm return dates, supporting the team in maintaining the 90-day target. Improved communication between all involved parties became a priority, fostering a smoother and more efficient flow of information.

Team Efforts go a long way
One of the major contributors to the team’s success was the consistent engagement between members and stakeholders. Weekly team meetings were held to delegate tasks, plan, and monitor progress. These sessions enabled the team to address emerging issues and stay aligned with their objectives. Strong supervision and active participation in the process ensured that the team worked cohesively and stayed focused on the goal.

Additionally, regular planning and reporting allowed the team to monitor their progress and make necessary adjustments, ensuring they stayed on track to achieve their target.

Overcoming Challenges
One of the key challenges the team faced was incomplete returns of service from SAPS, which could potentially delay case processing. To overcome this, the team raised the issue in Court and Case Flow Meetings, ensuring that it was addressed promptly.

Another hurdle was applicants not providing the correct address for respondents. The team took proactive steps to emphasize the importance of accurate contact information and ensured that applicants were fully informed on the need to provide correct details for case progression.

The Lasting Impact of the 100-Day Challenge
The impact of the 100-Day Challenge extends far beyond the successful resolution of the 56 backlogged cases. The improvements in efficiency and collaboration have left a lasting legacy. By working closely together, stakeholders have not only improved the speed at which cases are finalised but have also strengthened their relationships, laying the foundation for continued cooperation in future cases.

The community has also noticed positive feedback from the community with support pouring in during outreach events.